CELUI by Anisa Sojka Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, make purchases, or otherwise engage with us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, billing and shipping address, phone number.

• Payment Information: Processed securely through our payment providers (we do not store full payment card details).

• Order Information: Purchase history, delivery details, returns.

• Technical Data: IP address, browser type, operating system, cookies, and usage data from our website.

• Marketing Preferences: Newsletter sign-ups and communications consent.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.

• Communicate with you about your purchase or customer service enquiries.

• Send marketing communications where you have opted in.

• Improve our website, products, and services.

• Comply with legal, tax, and regulatory obligations.

3. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contractual necessity: To process your orders and provide requested services.

• Legitimate interests: To improve our services, prevent fraud, and manage customer relationships.

• Consent: For sending marketing communications (you may withdraw at any time).

• Legal obligation: To comply with tax, accounting, and regulatory requirements.

4. Sharing Your Information

We may share your personal data with:

• Trusted third-party service providers (e.g., payment processors, couriers, IT providers).

• Professional advisers (e.g., accountants, auditors, legal advisers).

• Regulatory authorities where required by law.

We do not sell or rent your personal information to third parties.

5. International Transfers

Where service providers are located outside the UK/EEA, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and accounting obligations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request erasure of your data (subject to legal obligations).

• Object to or restrict processing of your data.

• Request data portability.

• Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us using the details below.

8. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings.

9. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

CELUI by Anisa Sojka Ltd
Unit 9, Dalton House 60 Windsor Avenue, London, SW19 2RR
Email: support@celui-theone.com
Company Registration No: 14457153
Registered in England and Wales

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

This privacy policy was created on 10 September 2025. This policy was last modified on 10 September 2025.