• All orders within the United Kingdom require a signature upon delivery.
• We aim to dispatch orders within 1–2 business days from the date of purchase.
• Please note that during peak periods, such as public holidays or the lead-up to Christmas, delivery times may be longer than the standard timeframes stated above.

Custom duties and taxes

United States Orders
We cover any applicable tariffs for shipments to the United States. Please note that other customs duties, import fees, or local taxes may still apply, and these remain the customer’s responsibility.

International Orders (Outside the UK)
Orders shipped outside the UK may be subject to customs duties, import fees, or local taxes once they arrive in the destination country. These charges are not covered by us and are the customer’s responsibility. Customs charges vary by country, so we recommend contacting your local customs office for details before placing an order.

Any questions? Please email us at support@celui-theone.com or direct message us on Instagram @celui.theone.